Good to know
Shipping & Returns
Last updated October 12, 2026
01Made to order
Each print is produced after you order it: the photograph is printed by a professional fine art lab, then framed, inspected and packed by hand. Made to order. Ships in about 3 weeks.
02Shipping
- Free, insured shipping to addresses in the United States. We don't ship internationally yet.
- Framed pieces ship in a reinforced box with corner protectors and shatter-resistant acrylic glazing.
- You'll receive a tracking number by email as soon as your order ships.
03Damage in transit
If your print arrives damaged, email [email protected] within 7 days with photos of the piece and the packaging and we'll replace it at no cost.
04Returns
Because every piece is made specifically for you, we can't accept returns for change of mind. If something isn't right with the print or frame, email [email protected] and we'll make it right.